We received heartfelt and descriptive nominations for the May 2025 staff assistant of the month! To nominate someone for recognition, please email Melanie Kirk.
Jaime Cross, CEAP, Staff Assistant
"We’d like to recognize Jaime Cross for her exceptional dedication and patient advocacy. A grateful parent recently shared how Jaime went above and beyond to secure a last-minute CT scan for her ill child during a critical time. Her compassion and persistence helped the family get much needed answers sooner than expected. Thank you, Jaime, for exemplifying patient-centered care and making a real difference!"
- Omar Hagi, MHA
Division Administrator
"Jaime consistently goes above and beyond, offering kind and thorough support to help our pediatric patients and their families navigate the complexities of care coordination. She ensures every family feels heard and supported, organizing appointments, referrals, and information to ease their journey. Her commitment to our families shines through in every interaction, making a profound difference in their Duke experience."
- Ryan Antiel, MD
Assistant Professor of Surgery